In response to the COVID-19 pandemic, European universities swiftly transitioned to online education, marking a significant shift in the higher education landscape. This study investigates the post-pandemic learner needs arising from this transition, recognizing the importance of addressing these needs as universities navigate the transition from online back to face-to-face education. Drawing upon the experiences of Horizon 2020 projects such as Up2U, Up2Digischool, and SOULSS, which focus on easing the matching between technology and education to improve the learning experience, the study advocates for a unified European approach to address these needs.

The rapid shift to online education highlighted both the opportunities and challenges of remote learning for students across Europe. While online education offered greater flexibility and accessibility for some students, it also revealed disparities in access to technology and internet connectivity, as well as challenges in maintaining student engagement and motivation in virtual classrooms. Leveraging insights from projects like the already ended Horizon 2020 Up2U and the ongoing Erasmusplus projects SOULSS and Up2Digischool, which explore innovative ways to integrate technology into the learning process, this study seeks to identify and address these challenges through the development of student-centered approaches and the implementation of innovative tools designed to enhance the online learning experience.

Furthermore, the study underscores the importance of retaining the positive aspects of online education in the current landscape. Despite the challenges posed by the pandemic, the shift to online education spurred innovation in teaching methodologies and the adoption of new technologies that have the potential to enhance student learning outcomes in both online and face-toface settings. By capitalizing on these innovations and integrating them into traditional teaching practices, universities can create more engaging and interactive learning environments that meet the diverse needs of students.

The findings of this study have implications for policymakers, university administrators, and educators across Europe, providing valuable insights into the evolving needs and preferences of students in the post-pandemic era. By prioritizing student feedback and engagement, universities can ensure that their educational offerings remain responsive to the needs of learners, regardless of the mode of delivery.

In conclusion, this study highlights the importance of a unified European approach to address post-pandemic learner needs in higher education. By embracing student-centered strategies and leveraging innovative technologies, universities can create more inclusive and effective learning environments that support student success in the digital age.